ToolContact Us
ToolShoppy is a small, independently run project, and every message goes to a real person on the team — not a ticketing queue. Whether it's a bug, a broken tool, a suggestion, or a question about how something works, we read everything.
Email: hello@toolshoppy.com — we typically reply within 2–3 business days.
What to include
To help us fix things faster, please mention:
- Which tool you were using (e.g. "PDF Merge", "Image Compressor") and its URL
- What you expected to happen versus what actually happened
- Your browser and device (e.g. Chrome on Android, Safari on iPhone) — a lot of client-side quirks are browser-specific
- A screenshot, if the issue is visual
Since every file is processed on your device and never reaches us, we can't see or reproduce your exact file — but a description of its type and rough size (e.g. "a 40-page scanned PDF, about 15 MB") usually gets us most of the way there.
Frequently asked questions
A tool isn't working — what should I check first?
Try a hard refresh (Ctrl/Cmd+Shift+R) and, if that doesn't help, a different browser — most issues we see turn out to be an outdated cached copy of the page or a browser extension (ad blockers occasionally interfere with in-page previews) rather than the tool itself.
Can you add a specific tool or feature?
Yes — tool requests are one of the main ways ToolShoppy grows. Tell us what you're trying to do and, if there's a specific site or format you have in mind, mention that too.
Do you offer a paid or team plan?
No — every tool on ToolShoppy is free with no usage limits, and there are currently no paid tiers, accounts, or team features.
I have a privacy or advertising question, not a bug.
See our Privacy Policy for how local file processing, cookies, analytics and ads work — or email us directly if it's not covered there.